Costco Mattress Return Policy In 2022 (Simply Explained!)
Costco has a surprising and affordable range of furniture, from mattresses and tables to couches and tables.
Costco will now accept mattress, memory foam, or air mattresses returns with or without receipts. Costco offers a 100 percent satisfaction guarantee so customers are free to return mattresses to Costco in the event of dissatisfaction or change of mind.
How does Costco return mattresses?
Costco offers one of most flexible returns policies among big-box stores. Mattresses are not an exception.
Bring the mattress along with your Costco membership card to the Costco warehouse.
To schedule assistance for your mattress removal, call your local warehouse.
Is it possible to return an open mattress to Costco?
Though many companies have stricter rules for unpackaged mattresses (like the IKEA and Walmart policies), you can return an opened mattress to Costco without issue.
Costco will accept mattresses returned in their original packaging, as customers may need to test the mattress before purchasing.
Are you allowed to send a mattress back to Costco within a certain time frame?
Costco’s mattress returns aren’t subject to the standard nine-month period of others stores.
Costco’s Satisfaction Policy covers mattresses. There are no time limits on when you can return them.
The returns staff might not be happy if the mattress looks used or was purchased recently.
In this case, the manager of the store may decide to accept the mattress back.
Additionally, if you have purchased a memory foam or shape-conforming mattress, it might take longer to realize the material isn’t comfortable or working for you as these types of mattresses take longer to settle when laid on.
Costco’s policy of open returns is particularly useful in this instance, as customers were able to return their products months later than they purchased.
What about your Mattress Return Refund?
Absolutely! Costco’s returns department will process your refund as quickly as possible.
There will not be any delays in refunding the mattress once it has been returned to the store.
Alternatively, you can have your refund in cash, or processed into Costco cash cards for the same value that is usable by members or non-members.
If you are returning your mattress online, some items will need additional processing time before the refund is issued.
Furthermore, you won’t get your refund until Costco delivers the mattress to your residence and returns it at the depot.
However, in most cases refunds are processed on your card within 30 calendar days.
Is it possible to return a mattress online to Costco?
Costco makes it easy to request a return of your mattress. You can request an online return or replacement if you are not satisfied with the Costco mattress that you purchased.
Register at Costco.com to access the Orders & Returns portal. Once you have selected the Orders & Returns portal click on it. Follow the instructions to get a return label. Finally, set up a pickup time from your residence.
For extra-large or difficult items, Costco will send you an email with additional instructions. All shipping and handling fees will be refunded. So returning an item won’t incur any additional cost.
Do you have to give a receipt in order for a mattress to be returned to Costco?
Costco accepts returns on all items, mattresses included. To process your refund, the returns department will require your member number.
Costco does not require the original box to return your mattress, but all pieces and accessories must be in it.
Do You Have the Right to Return your Mattress to Costco for a Refund?
No, other people cannot return mattresses for you, unless they are listed as household members on your membership.
Just like other Costco returns: The original buyer of the mattress has to be the one who returns it.
A mattress that was gifted to a membership cardholder may be exempted by return policy.
This will allow the recipient to return the mattress in a gift exchange, however they will require the purchaseer’s membership card number.
Costco cash card cards will be used to refund the amount.
You can also read our guides about what to do before you buy a Costco mattress.
Costco will accept your mattress back, regardless of how it was bought. There is no restriction on when mattresses can be returned.
The receipt is not necessary. Simply bring your Costco card with you when returning the mattress.
.Costco Mattress Return Policy In 2022 (Simply Explained!)