Amazon Stolen Package Policy (What To Do, Refunds + More)

It’s super convenient to shop online using your phone or computer. There is one problem: you must wait for the package to arrive. That could raise concerns about theft depending on your location and how frequently you are home.

You may wonder what Amazon’s theft policy is if you shop online as much as I do, but are concerned about security.

Amazon’s Stolen package Policy: 2022

Package theft in the United States has escalated to alarming levels. Each day more than 1 million packages are stolen or lost. Amazon guarantees customers peace of mind with their A-toz Guarantee Protection. This protects the bulk of lost packages. Amazon offers a way to get your money back by filing a claim.

How To Report A Stolen Amazon Package?

To report a stolen Amazon package, log into your account and go to the missing order. You should note that the reporting procedure varies depending upon whether or not the item was sold directly by Amazon.

Before you file a theft package claim, it is important to get in touch with the seller who sold the item on Amazon Marketplace.

In your account’s order details section, there is an option to contact seller. You have 24 hours to get back to them via Amazon’s app and website.

If you are not satisfied with the response within the given time, you will be able to submit a claim.

By selecting your order, and then following the prompts for reporting a problem using the “Where’s My stuff” option you can file a claim.

Amazon or the third seller will contact you in order for them to address the problem further and find a solution.

Amazon fulfills orders for products sold by Amazon. You just need to go to your order and choose the view/file claim option.

Please fill out all required fields. You should also explain the date you received the package, and the reason you did not receive it.

Here’s your opportunity to share as much as possible.

Even if you don’t have cameras, just provide honest and clear details to make it easier to get your refund sorted.

You can contact Amazon Customer Service directly if you don’t receive a response within a few days.

How Common Are Stolen Amazon Packages?

Amazon provides many safe shipping options, including the ability to set shipping speeds preferences, sign expensive orders, and have in-home delivery for Prime Members using Amazon Key.

Amazon, despite its excellent reputation for safe and timely delivery cannot protect all packages from theft, particularly when the rate of package theft has reached an all-time high.

Each day, 1.7 million packages are lost or stolen in the United States. Unfortunately, most of the stolen packages come from Amazon, the largest e-retailer in the nation.

One third of Americans claim that they have at least one package taken away, which is equivalent to 25 million dollars in lost goods per day.

Finally, a recent Security.org study found Amazon packages are most likely to be stolen, with 52 percent of respondents reporting the theft of an Amazon delivery, compared to 43 percent for USPS.

Research has shown that Amazon parcels are more susceptible to being stolen than FedEx and UPS packages. Amazon therefore offers package theft protection.

For more information about Amazon, please visit our post on Why do People Hate Amazon?, Amazon Packages Require Signatures, and Amazon Safety.

Amazon is the most popular place to shop online, with billions of packages shipped every year. Due to rising package theft in America, porch pirates look out for Amazon boxes.

Luckily for Amazon shoppers, the A-to-z Guarantee protects against package theft and means you should get a refund or a replacement for most stolen packages.

If you suspect that your package may have been stolen and it is not showing up in Amazon’s account, then you can call the seller to start the claim procedure for a reimbursement.

.Amazon Stolen Package Policy (What To Do, Refunds + More)