Petsmart Fish Return Policy 2022 (Dead, Sick, Unwanted Fish)

PetSmart sells a variety of fish to its customers including male and female betta fish, goldfish, minnows, sharks, angelfish, platys, and many more.

However, if your pet fish dies or becomes sick after you purchased it from PetSmart, you may be wondering – what is PetSmart’s fish return and refund policy? This is my take on it.

PetSmart Fish Refund Policy 2022

PetSmart now allows pet owners to exchange and return their fish in 14 days. Additionally, Customers can return sick, unwanted, or dead fish by bringing them safely in a container along with a receipt and a valid photo ID.

You can learn all you need to know about returning a sick or deceased fish to PetSmart to receive a refund. Also, how to make a PetSmart return and when refunds are processed.

Is it possible to return a sick fish to PetSmart?

PetSmart allows returns of sick fish to its stores, but the fish will need to have a noticeable or vet-identified illness for the return to be eligible.

This must be done within 14 days from the date of original purchase.

PetSmart may be able to help you if your return deadline is past. They tend to take each case individually.

Staff have the final say on whether or not a return is accepted.

PetSmart offers the possibility to exchange sick fish in exchange for other fish

You can exchange a sick fish for another one if this is done within 14 days of the initial purchase and you have the original receipt to prove this.

PetSmart offers the possibility of either a return or an exchange after you have accepted the returned sick fish. To exchange for a fish you need, please contact PetSmart.

Can You Return A Dead Fish To PetSmart?

PetSmart accepts dead fish as long as the item is returned within 14 calendar days. You must also bring the original receipt with you as proof of purchase.

PetSmart staff may request water samples from your fish tank in order to determine the cause of death.

After that, they will run an analysis to determine if the water is safe for any other fish. This is very important for those who choose an exchange or refund for fish.

How Do You Return A Dead Fish To PetSmart?

PetSmart will accept dead fish back. You must place their body in a container.

The fish will be transported safely and easily to PetSmart.

Once the staff has successfully disposed of the deceased fish, they will hand you back the container should you wish to keep it.

PetSmart should have the receipt for your fish. It may also be worthwhile to take small samples of water from the tank in order to verify for anomalies.

PetSmart: What are the Best Things to Bring?

You will need to present the following items to exchange a fish at PetSmart:

The fish you want to exchange

You must have your receipt.

An acceptable form of photo ID

One small drop of fish tank water. Only if the fish are not yet dead.

Take note of that store policies require exchanges within 14 calendar days of initial purchase.

How long does PetSmart take to issue refunds?

PetSmart will refund your money within 3-7 business days.

PetSmart will email you back to confirm the refund was processed successfully.

PetSmart Can I Return a Used Fish Tank?

PetSmart allows returns of products such as fish tanks mainly on a case-by-case basis, primarily if they have been used or were already broken at the time of purchase.

Additionally, it will also accept returns for most new products that are still in their original packaging or, if used, in a sellable condition.

PetSmart is requesting that the pet item be returned within 14 days. The original receipt should also be included as proof of purchase.

Can You Return A Small Animal To PetSmart?

PetSmart can accept returns of small animals within 14-days from the original purchase.

You will need to bring your receipt as proof of purchase and will be able to choose whether you would like an exchange or a refund.

PetSmart will not accept the return of healthy animals, but each case is considered unique.

If you cannot care for the small animal, discuss the options with the PetSmart employee, who will either accept the animal as a return or advise you on the best course of action.

You might be interested in knowing where PetSmart’s animals are from, including fish, if PetSmart accepts old pets, and whether PetSmart has hedgehogs or ducks.

PetSmart Fish Return Policy

PetSmart will exchange or return your fish within 14 day of receipt. Your receipt will be used as proof of purchase. To obtain a copy of your ID, please bring it with you.

You can return both sick and dead fish to PetSmart by bringing them in a safe container along with a sample of the water for PetSmart to analyze.

.Petsmart Fish Return Policy 2022 (Dead, Sick, Unwanted Fish)