Dollar General Return Policy 2022 [All You Need To Know]

With a vast variety of merchandise on offer at such affordable prices, shoppers have plenty of products to choose from when shopping at Dollar General.

However, customers may be unable to return their items if not satisfied. I’ve done my research – this is everything you need to know!

Dollar General Return Policy 2022

Dollar General’s Returns Policy states that items bought online and in-store can be returned within 30 days. To return an item in store at Dollar General you must have the original receipt. Customer can return an item in-store at Dollar General for either a complete refund or to receive a gift coupon.

Do you want to learn more about returns to Dollar General

Read on for more information on Dollar General’s returns policy, including different stores’ criteria for returns and how to get a refund without a receipt!

How to Return an Item To Dollar General

Items purchased online and in Dollar General stores are subject to separate return policies.

If you wish to return products purchased in store, please bring them into Dollar General. The employee will refund the customer at the register.

Customer Services can be reached to request a return on items ordered through Dollar General.

The return instructions will be sent to them and they will receive a Returns Authorization Number. You will then need to follow these steps:

You should pack your item in the original packaging. If not, you can use another, more secure, packaging.

Include their order number, billing name, and address with the item.

Ship the item to the address provided by the Customer Service team.

More information is available on the Dollar General site’s online returns page. Remember that you cannot get refunds in-store on orders made online.

What is the maximum time you can take to return an item to Dollar General?

Dollar General claims that you have 30 days to exchange any items purchased online by customers, providing they are in good physical condition.

But online, although the return window is clearly defined, it is unclear how much time shoppers must take to return any items purchased in a Dollar General location.

In certain cases, customers may be able to return their products within 90 days after purchase.

What if you don’t have a receipt? Can an item be returned to Dollar general without a receipt?

You will need to provide your receipt in order to receive a full refund from Dollar General. Dollar General employees may not refund your payment to the original method of payment if this isn’t possible.

However, it is still possible to return products to a Dollar General store, even if you lose your receipt!

This will allow you to receive the Dollar General gift voucher refund, as well as the chance of exchanging the product for one with equal or lesser value.

Is it possible to return used items up to Dollar general?

You can return used products you bought in-store or online at DollarGeneral.com, as long as they are in good, working condition.

It is preferable that they remain in their original packaging. All paperwork, parts, accessories, and documentation must be still attached.

A refund may not be granted if you try to return a damaged or defective item.

It is more likely that you will get a return on an item used in-store. However, this could depend on the decision of the person you spoke to.

How to Return Damaged or Infected Items to Dollar General

You should contact Customer Services within 30 day of receipt if you receive an item purchased from Dollar General that has been damaged or missing.

They will issue a refund. In some cases, they may even be able cover return shipping fees. Contact us at 877-463-1553

You will have to provide the customer with both the product’s item number and order number.

Do you know of any items that can’t be returned to the Dollar General?

There are exceptions to the rule that you can’t return items purchased in Dollar General stores or online. Alcohol can only be returned at the original place it was bought and must not have been opened.

Dollar General does not accept returns of cigarettes or tobacco products. Gift cards, gift wrap services, and prepaid cards are not eligible for returns.

Returns of most items are accepted provided that they remain in good conditions and include all documentation and original accessories.

To learn more, you can also read up on Dollar General’s shoplifting policy, if Dollar General sells alcohol, and if Dollar General sells gift cards.

Conclusion

Dollar General will accept most returns on items purchased online and in-store. As long they fulfill certain criteria, you can also return the merchandise. They must not have been worn and be returned in original packaging.

As long as your receipt is attached, the item can be returned in-store for a complete refund. If you do not have the receipt, your refund will be credited to a gift voucher. Any shipping fees will be deducted from the total amount of your refund for online returns.

Visit Dollar General’s “Returns Page” to learn more about returning your items. For more information about Dollar General’s returns policy, contact your local retailer.

When can you return the items to Dollar general?

within 30 days

Can You Return Dollar General Items To Any Store?

You cannot return items purchased at retail stores. Dollar General’s return policy says that items purchased online are not accepted by retail stores.

.Dollar General Return Policy 2022 [All You Need To Know]