Best Buy Tv Return Policy In 2022 ( After 15 Days, No Receipt + More)
Best Buy in America is the largest electronics retailer in the country and stocks TVs in many sizes and models from leading brands, including Samsung, Sony LG, TCL and Hisense.
Best Buy accepts returns for TVs within 15 calendar days of purchase. Elite and Elite Plus customers have 45-day grace periods. A TV that has been opened can be returned to Best Buy without having to pay a restocking fee. However, you should attach proof of purchase for a full refund.
Does Best Buy Allow TV Returns?
Best Buy allows customers to return TVs to its stores as long as the return is made within the stipulated period depending on their membership.
To return a Samsung, LG and Sony TV or other model, you must comply with the return conditions.
It is possible to bring receipts or packing slips along with credit cards and valid IDs as proof of purchase.
When you return TVs with missing packaging and accessories, you could be assessed a charge for deducting the item from your refund.
Is There A Restriction On The Size Or Type Of TV I Can Return To Best Buy?
Best Buy allows customers to return any TV purchased at their stores regardless of the TV screen type or size.
Samsung Smart Tizen 7 Series 43″ 50″ 55″ 65″ 70″ LED 4K UHD.
LG Smart WebOS 50” Class UN7000 SeriesLED 4K UHD.
Insignia TV 39″ 42″ 50″ 55″ Class F20 Series LED HD Smart Fire.
Toshiba Smart Fire 43″ 50′ Class LED 4K UHD Smart FireTV.
What can I do to return a damaged TV to Best Buy?
Best Buy will accept returns of TVs damaged in shipping. Customers can also return the TV to Best Buy within the return period.
Best Buy has its own delivery crew to protect your TVs during shipping. If it is still damaged, you can return it and have it replaced.
If the TV is not transported with the help of an authorized Best Buy representative, Best Buy might deny you a return.
What if I want to return a defective TV?
A defective television can be returned to Best Buy with the original box. However, the TV must not have been damaged during shipment or in the Best Buy shop for Best Buy to accept the return.
Additionally, Best Buy will only accept the return if a Best Buy team was in charge of handling the TV from the store to your residence.
Best Buy will not charge any additional fees for the return of a television without its packaging.
Does Best Buy Accept Returns Of Damaged TVs Via Mail?
Best Buy takes damaged TV returns and will mail them back. Special instructions can be obtained by calling 1-888-238-BEST BUY (888-237-8289).
Note that all returns are to be made within the stipulated period depending on your membership status at Best Buy.
Best Buy will pay all shipping charges if you send your television back via mail.
Do I have to return the TV?
Best Buy permits customers to return a television without receipt. You must however provide another proof such as a card or credit card to Best Buy so they can track the purchase.
You must bring along a valid photo ID with you since Best Buy will use that to verify your transaction.
Best Buy has the right to refuse to accept returns if they are unable to trace your order through any method.
Does Best Buy Accept Returns Of Open Box TVs?
An open-box TV can be returned at Best Buy as long it’s in new condition.
Please keep your proof of purchase, and the returns window open for each membership category.
Best Buy may charge an additional fee for missing packaging and accessories.
What if I want to return a TV that was picked up at a UPS Access point?
An UPS Access Point will allow you to return your TV for Best Buy.
All Best Buy products, including TVs purchased at non-Best Buy stations, can only be returned to Best Buy.
Does Best Buy Accept TV Returns For An Exchange?
Best Buy customers can return TVs to the store and exchange them with any other brand, provided that the TV’s 60-inch or greater dimensions are not exceeded as described in their Best Buy TV Promise.
You will also not have to pay any additional delivery charges for the TV you just exchanged unless your area has an additional fee.
Is The Best Buy TV Guaranteed to Cover Mounting Services
The Best Buy TV Promise covers mounting services for your newly exchanged TV if you had paid for Best Buy mounting services in your previous purchase.
It is possible to remove the TV from its mount and send it back to Best Buy. Or, pay Best Buy TV mounting fees for an exchange.
Best Buy will bill you for unmounting and mounting of an older TV if it wasn’t included in your original purchase.
You should first speak to Best Buy at 1 888 237-8289 about the mounting services to maximize Best Buy’s TV Promise.
Do You Charge a Restocking Fee to Best Buy an Opened TV?
No restocking fees are charged for TVs that Best Buy receives, no matter if they have been opened or new. Best Buy customers can return any TV that has been opened as long they meet all requirements.
Also, make sure that you return all accessories and packaging for your LG, Hisense or Samsung TVs.
Will Best Buy Accept A TV Return After 15 Days?
If you are an Elite Plus or Best Buy Elite member, you have the right to return any Hisense model, LG, Samsung or any other TV after 15 days.
Elite Plus members will have 30 day return policy, while Elite Plus customers have 45 days.
Your Best Buy Membership status is not Standard. You can return your TV after the 15-day period, however, you have the option to upgrade your membership and get a shorter return window.
Do I have the right to return Gifted TVs?
Best Buy offers customers the option to bring in a gift TV and receive store credit towards the price.
Best Buy will credit any television gifts that are returned to it by mail. They will then send them an email notification.
You should note that returns of TV gifts without receipts will not be considered by store managers and can be denied.
Learn more about Best Buy and how to shop there. See our post on Best Buy’s return policy for laptops, bestbuy open boxes, and whether Best Buy will charge a restocking cost.
Best Buy Standard members are able to return their TVs in store within 15 days of purchase. Elite Plus and Elite Plus members will have 30-45 days, respectively.
If you are able to provide valid proof that the purchase was made, as well as all of its accessories and packaging materials, then it’s possible to exchange or return any opened televisions. You can also return the television to get a refund or a replacement if you keep the receipt.
What if you want to return your television to Best Buy within 15 days?
Returns and exchanges are possible within 15-days. We will accept your returned or exchanged item with the original packaging, along with your proof of purchase.
How can I return a TV to Best Buy without a Receipt
We were contacted by a source at Best Buy to find out how you can return your items without needing a receipt. Yes. Unopened products with SKUs in the current range can be returned anytime after the window has closed for return and exchange. Store credit is available with or without receipt of purchase. July 14, 2014.
When can you return the TV to Best Buy?
The TV must be returned within 15 business days. Best Buy will accept your television for return within 15 days, provided there’s no damage and that you still have the packaging materials.
Can I Return A Tv To Best Buy After 30 Days?
Most products sold by Best Buy can be returned or exchanged within 30 days from the date of purchase, except for cellular and wireless devices (can be returned within 15 days of purchase, details below) and non-returnable items (details below). All items must be returned in the original packaging.
.Best Buy Tv Return Policy In 2022 ( After 15 Days, No Receipt + More)